Support Hub
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Choose your support path for documents, answers and help from our team.
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proStream
Support For Individuals
Streaming support for mini switchers, streaming devices, and creator workflows. If you purchased online from Amazon, the RGBlink store or an online reseller, get support here.
- Mini-series devices
- TAO encoders
- ASK wireless video
proAV
Support For Integrators & Commercial Installations
Support for commercial AV deployments, processors, switchers, scaling, and system-integration workflows.
- Commercial installations, processors, switchers, scalers, and distribution systems
- OpenAPI control questions for proAV devices
- System integration, deployment, and troubleshooting across installed projects
proEvents
Support For Events & Broadcast Professionals
Support for live events, rental staging, broadcast operations, and event-facing control environments.
- Event, broadcast, rental, and production operations
- Mixed workflows combining proAV processors with streaming gear
- Rapid triage for show-critical or time-sensitive incidents